HOW CAN I HELP?

I specialise in supporting female owned small businesses with their business growth and online presence.

Specifically, my passion is supporting women to feel more confident using technology to scale their business; creating more income in less time!

I offer group and private coaching, 'done for you' system builds such as websites, online courses and memberships and automated sales systems.

Book a free consultation; lets simplify your business systems and create an incredible online offering that is scalable and easy to manage.

Can't find a date or prefer to chat on email - find me on [email protected]

Frequently Asked Questions

Your Questions Answered

WHAT IS COVERED IN A FREE CONSULTATION?

When you book a free 30 minute consultation with me you can tell me all about your current business set up and systems as well as your dreams and goals and I will offer advice and a 'map' of what your business could look like with an efficient automated system in control of the day to day admin!

I start every project with this free call for two main reasons:

1 - every project I work on is unique and so I want to be able to understand you and your business before I offer you a service

2 - I want you to have the space to find out more about what I do and what I can bring to this stage of your business development

WHICH SOFTWARE DO YOU RECOMMEND AND WHY?

The software I recommend for people depends on their needs but for most people in business in need of an all singing all dancing overhaul or a fresh start in an all in one software suite I tend to direct them to a white-label of the infamous 'high level' software called EscHub (previously GoldStar Pro) - check it out here > https://eschub.the-tech-desk.com

For beginners or people with little or no budget to spend on tech there is an incredible free plan over at systeme.io which includes an unlimited size online course and community! Set up your free account here to check it out > https://systeme.the-tech-desk.com/

Also check out my entry level 6 week self led course to help guide you through the entire set up > https://the-tech-desk.com/from-overwhelm-to-online-course

WHAT IS ALL IN ONE SOFTWARE? What I mean by that is software in which you can run your email marketing, build websites, create online courses, take payments, manage appointments, create automated systems which reduce your business admin by 70%+... and tons more (blog writing, invoicing, creating online communities outside of social media... I could go on but you get the idea).

SOFTWARE YOU CAN STOP USING WHEN YOU USE AN ALL IN ONE PLATFORM

The sky’s the limit! This is just an example!

Clickfunnels, Wordpress, Squarespace, Wix, Leadpages, Kajabi, Thinkific, Learndash, Teachable, Zapier, Hubspot, Infusionsoft, Active Campaign, Mailchimp, Constant Contact, Calendly, Schedule Once, Acuity, Loomly, Hootsuite, Calendly, Buffer, Zoho Forms, Google Forms, Survey Monkey, Pipefy, Pipedrive, Copper, Dubsado, Salesforce, ChatGPT and so many more.

Imagine how much you’ll save!

I DON'T NEED ALL IN ONE SOFTWARE - WHAT DO YOU RECOMMEND FOR ME?

This is unique to every person - book a consultation and lets talk... the first call is free so we can chat and decide if it would be a good fit for us to work together so take that opportunity to tell me about your existing systems and ask my advice on the best way to sync it all up and make it work in the most efficient way possible.

One thing I recommend to EVERYONE with a Free Facebook Group as part of their lead generation strategy is that they have a tool like Group Leads in their arsenal... Group Leads comes free with EscHub (see above) but you can also get is on its own HERE... when you click to accept someone into your group on Facebook this savvy Chrome Extension takes their info and automatically:

* Sends them a welcome message from you

* Adds their details into your CRM (contact management system)

* Sends them any emails you have written for new contacts - perhaps you deliver them a free gift; or send a nice series of emails over a few weeks to tell them more about what you do and what your offers are etc... what a powerful tool for anyone with a facebook group as part of their offer!!

DO YOU COACH PEOPLE TO LEARN HOW TO USE TECH TO SUPPORT THEIR BUSINESS?

Absolutely! This is my passion! I have met so many business women in my work with The Northern Lass Lounge and EscHub that have incredible business ideas but simply don't know how to put them out into the world online. I see women who have knowledge in subjects that could positively impact so many others but do not know how to communicate that offer!

My private coaching comes under both my DONE WITH YOU offer > this is where you and I will work together on your project. Together we plan it out; source the best software for the job; schedule our work around your needs, deadlines and other workload... and then build it together!... or THE TECH DESK where you get to quiz me every single day about your system and I train you one voice note at a time :)

DONE WITH YOU AND THE TECH DESK IS A GREAT OPTION FOR YOU IF:

You need websites, online courses/memberships, email marketing or automated systems building to further develop your business BUT you do not have a huge budget to pay someone to do it for you

You like to learn and want to make sure you can manage the system after it is built rather than having someone else do it all and then needing to pay them long-term for management too!

You need accountability and support to keep a project moving

CAN YOU JUST DO IT ALL FOR ME?

Of course :) I have had the pleasure of building many websites, online courses, online memberships, email marketing templates and fully automated sales systems over the years and it would be my pleasure to talk to you about your needs and dreams for your offers.

WHAT IS AN 'AUTOMATED SYSTEM'?

I try hard not to use jargon but in the world of tech and business that ain't always easy :) I do know that some of the words I use are nonsensical to people... you don't know what you don't know right? SO please never feel silly about asking me for clarification on any words I use.

When I say 'automated system' I mean a series of actions that can happen automatically when triggered by something that you or your customer does... for example:

A CUSTOMER WANTS TO BOOK AN APPOINTMENT

A MANUAL SYSTEM might look like you sending through options to them and letting them choose on that suits you before messaging you back; if the time is still available you can confirm it to them with another message. You can book it into your calendar and set up a zoom link to send them in another message. You can request payment and chase it up with messages. You can put the appointment in your own diary and send them a reminder closer to the time to make sure they turn up. After the session you can send them a follow up message to check in on them and remind them about the offers you have available.

An AUTOMATED SYSTEM would involve YOU DOING ONE THING... sending them a link to your calendar; they choose their date and time based on your availability on the calendar (synced to your google or outlook calendar); they pay and fill in any forms you need from them at the time of booking the appointment; the information of the appointment is sent to you in an email and confirmation is sent to the client. Closer to the time reminders are sent out at a frequency pre-set by you. After the call there can be a pre-set series of follow up emails that simply send to the client without you having to lift a finger!!

Another example:

SOMEONE PURCHASED YOUR ONLINE MEMBERSHIP

A MANUAL SYSTEM might looking like you speaking to the potential member in messages to tell them all about the amazing membership. They agree to give it a try so you send them over a payment link or your bank details and then have to chase them to pay or just abandon the sale altogether if they don't pay up... no one likes those conversations! They do buy! Whohoo... so now you confirm in a message to them that their payment is received and give them the details they need to know. They need a link to join the community, they need access to files and videos, they need to know their discount codes, they need to know all about what they have purchased as well as how to cancel if they want to. If they are paying monthly you have to keep an eye on payments and chase up any missed payments with yet more messages. If your membership includes regular meetings or training etc you have to manually message people to make sure they know about and have all of the details... this is tiring work!

An AUTOMATED SYSTEM would look more like this - you send a link to the beautifully crafted 'sales page' on your website which details the membership benefits in a way that would be so hard to recreate in a message. The sales page even has FAQs to help combat those common 'blocks' that people have to purchasing your offer as well as amazing testimonials to show that your work with other people is highly commended. The client purchases directly from the page and the payment is with you instantly via Stripe or Paypal. As soon as they purchase; your automated system will send out confirmation email with all details they need; give them access to courses and communities if needed; tag them with the membership name so your email list remains nicely organised; send you an email to let you know you have a new member; add them into a series of reminder emails to tell them when you have a group membership call coming up; monitor payments for you and restrict access if someone fails to keep their membership payments up.... AND ALL YOU DID WANT SEND THEM THE LINK TO THE SALES PAGE!!!