1. Who We Are

This website is operated by Amy Martin, trading as The Tech Desk ("Amy Martin", "we", "us", or "our"). Our website address is amy-martin.com.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].

2. What Information We Collect

We collect information you provide directly to us, including when you:

Complete a contact or enquiry form on our website

Purchase a membership or service

Sign up to receive emails or updates from us

Communicate with us via email or WhatsApp

The types of personal data we may collect include:

Your name

Your email address

Your WhatsApp number (for membership purposes)

The name of the software platform you use

Payment information (processed securely by our payment provider - we do not store card details)

Any information you choose to share when messaging us

3. How We Use Your Information

We use the information we collect to:

Deliver the services you have purchased or enquired about

Communicate with you about your membership or queries

Send you relevant updates, offers, or newsletters (only where you have given permission)

Process payments and maintain financial records

Improve our website and services

Comply with our legal obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

Contract: where processing is necessary to deliver a service you have purchased or requested

Legitimate interests: where we have a genuine business reason to process your data that does not override your rights

Consent: where you have actively opted in to receive marketing communications from us

5. How We Store Your Data

Your personal data is stored and processed within GoHighLevel (GHL), a third-party CRM and marketing platform. GoHighLevel operates in accordance with applicable data protection legislation. You can review GoHighLevel's privacy policy at www.gohighlevel.com.

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Cookies

Our website uses cookies - small text files stored on your device when you visit our site. Cookies help our website function correctly and improve your experience.

The cookies we use include:

Essential cookies: necessary for the website to function and cannot be switched off

Functional cookies: used to remember your preferences and improve your experience

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

By continuing to use our website, you consent to our use of cookies as described in this policy.

7. How Long We Keep Your Data

We retain your personal data for as long as is necessary to deliver our services and comply with our legal obligations. Specifically:

Active membership data is retained for the duration of your membership

Financial records are retained for a minimum of 6 years in accordance with HMRC requirements

Marketing data is retained until you unsubscribe or request deletion

When your data is no longer required, it will be securely deleted or anonymised.

8. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. We may share your data only in the following limited circumstances:

With GoHighLevel, as our CRM and platform provider, solely for the purpose of delivering our services

With our payment processor, solely for the purpose of processing transactions securely

Where required by law or to comply with a legal obligation

9. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

The right to access the data we hold about you

The right to correct inaccurate or incomplete data

The right to request deletion of your data ("the right to be forgotten")

The right to restrict or object to how we process your data

The right to data portability

The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.

11. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

Continued use of our website following any changes constitutes your acceptance of the updated policy.

Questions about this policy? Contact us at [email protected]